The following terms and conditions apply to all companies and or persons or other entities (“you”) that are attending any workshop and services supplied to you – including your use of www.naturesynergies.com (“our Website”) – by us, Symbiosis 44 Ltd (which we just call ‘we’ or ‘us’ here – to keep things short and simple) , trading under the names 'Nature Synergies' , 'Nature Synergies Kitchen Studio' and  'A Flora Kitchen'.  Symbiosis 44 Ltd is a limited liability company registered in England, number 15153602. 

 

Please ensure you have read and understand the following:

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By completing the registration form for a particular workshop, you are agreeing to the terms and conditions set out below (“Terms”) and to our Privacy Policy, they will be incorporated into the contract between us (“Contract”). The Contract is formed when we send you a booking confirmation.

 

1. You have permission to act on another person’s behalf when you provide their personal information to us, and register them for the Workshop, with the condition you will ensure that any other person registered by you shall comply with these Terms and understand our Privacy Policy. 

2. Only paying guests are permitted to be in the premises whilst the Workshop is in progress.

3. We do not permit children/persons under the age of 15 years old to attend the Workshop. Persons aged 15 – 17 years are able to attend an adult workshop but must be accompanied by a paying adult. 

4. If you act in any way which in our opinion is likely to cause any harm or nuisance to any person at the Workshop, you will be required to leave the Workshop and we shall not be liable to refund your Registration Fee or any other payment.

5. You may be refused admission or asked to leave a class if we suspect that you are under the influence of alcohol or an illicit substance, are unwell or are engaging in inappropriate behaviour. No refunds or rescheduling will be offered in those circumstances.

6. You will wear practical clothing, including flat shoes that cover your toes, a minimal amount of jewellery and hair tied back where necessary.

7. You will not attend if you have been unwell within the 48 hours before your class. This is to protect all of our customers and staff as illnesses can be spread through food and close contact. Please note that our cancellation and rescheduling policy (below) will still apply if you are unwell as per those terms and conditions below, therefore, we suggest that you send someone in your place 

8. You will follow all our hygiene and safety instructions and procedures. You acknowledge, however, that whilst we will suggest health and safety measures, it is NOT possible for us to safeguard your health and safety at all times. 

9. You must comply at all times with the health and safety policy of the venue. You must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in you being asked to leave the workshop (in which case no refund will be provided). 

10. You may not bring any equipment or items of a hazardous or dangerous nature to the Workshop.

11. You shall not cause any damage to any part of the venue (including outside areas, and all inside walls, flooring, fixtures and fittings). You are solely liable for any damage caused by you - or any person booked to the Workshop by you - to any such area of the venue and shall fully reimburse us in relation to any damage so caused.

12. You understand and agree that you are ultimately responsible for your own health and safety and that there is an element of risk inherent in participating in the Workshop.

 

Disability, medical conditions and dietary requirements

If you have any disability or medical condition that requires us to make special arrangements for you or any special dietary requirements, please email us at hello@naturesynergies.com as soon as possible and in any workshop at least 2 weeks prior to the date of the Workshop.

 

Food Allergy Policy

Allergens: Attention customers with food allergies. Please be aware that our food may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, shellfish or wheat.

For these reasons WE CAN NOT PROVIDE food to be eaten by people allergic to the ingredients/allergens above.

 

1. You must inform us of any dietary requirements and intolerances that you and any other participants have at the time of booking and confirm those when you arrive for your workshop. When a person attends in replacement of another person, you must notify us in advance, within 8 days prior to the Workshop.

2. You alone are responsible, and we accept no responsibility, for ensuring that allergy and dietary requirements are looked after for anyone who consumes any food you take home from the Workshop.

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Limitations of Liability

1. Whilst every reasonable precaution is taken by us to ensure security and safety at the workshop, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the Workshop, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.

2. Nothing in these terms and conditions excludes our liability to you for personal injury or death caused by our negligence or any other losses which cannot be excluded or limited by applicable law (such as relating to the protection of your personal information)

3. Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the Workshop and we shall not in any circumstances be liable to you for any consequential loss whatsoever.

 

Promotional materials and materials at the Workshop

1.You agree that we may include your details in any promotional materials relating to the Workshop and/or any materials used at the Workshop. We are not liable for errors or omissions contained in such information.

2. Unless otherwise stated, the copyright for any such promotional materials and any materials used at the Workshop (including course notes, slides, brochures, articles and case studies) belongs to us and may not be reproduced in any medium without our prior written consent.

3. You may not reproduce, publish or deal with such materials in any way for any commercial use.

4. We reserve the right to change the published programme (including the publicised speakers) or materials as we think fit.

 

Photography and filming

We may wish to photograph or film the Workshop and reserve the right to do so for the purposes of promoting future workshops or otherwise. You consent to us (or any other person attending the Workshop) photographing or filming you and any persons attending the Workshop with you. You may not photograph or video the Workshop without our prior consent.

 

Data protection

We will communicate with you using the contact details provided on the Registration Form for the purposes of the Workshop. You agree that we may send your personal data outside of the European Economic Area (for example to the providers of our CRM system). We shall be entitled to pass on all of your contact details to the workshop contractors.

 

Please refer to our Privacy Policy for further details about how we use your personal information.

 

Liability and Disclaimer

1. Our sole liability in relation to any cancellation, postponement or change of venue shall be limited to the price paid by you for such Workshop and we shall not be liable under any circumstances for any consequential losses.

2. In providing this workshop, no person is acting as your doctor. We are providing you with training, template documents and guidance.

 

Payment

The fee for attending the Workshop will be as stated on the registration form for the relevant Workshop. Prices are inclusive of taxes except where expressly stated otherwise. Payment will be made via our merchant account provider (and you consent to us passing your necessary details to the merchant account provider and to them processing necessary information about you). 

 

Tickets

We shall not send you tickets for the Workshop. We will have your name on the attendee list and if you have paid the booking/registration fee you shall be provided with the booking confirmation.

 

Refunds

All tickets for the Workshop shall be non-refundable except as set out in paragraphs below. However, if you are unable to attend the Workshop for any reason you may email us at hello@naturesynergies.com to provide us with the name of a substitute to attend the Workshop on your behalf and on receipt of this email we shall make such substitution and allow the substitute access to the Workshop. We may at our discretion charge an administration fee of up to £5 for making such substitution.

 

Cancellation

There may be circumstances in which we need to cancel the Workshop. In such circumstances, we will provide you with a full refund of the amount of the Registration Fee that you have paid to us and we will make every effort to provide you with such refund within 30 days of the date of cancellation.

 

Postponement or change to venue

There may be circumstances in which we need to postpone the Workshop or change the venue at which Workshop is to be held and if we do, we shall advise you of this as soon as we possibly can. If the postponement is for more than 2 months after the published date of the Workshop or the replacement venue is more than 50 miles away from the publicised venue, you may cancel your ticket by emailing us at hello@naturesynergies.com and we shall provide you with a full refund.

 

Sign-up to our Newsletter and Communications

1. By agreeing with these terms you may be subscribed to our newsletters, news, offers and communications from A Flora Kitchen Ltd and/or Nature Synergies. 

You can decide not to receive these emails and if you wish to unsubscribe please send an enquiry to the email address below:

hello@naturesynergies.com

 

Please refer to our Privacy Policy for further details about how we use your personal information.

 

Governing law

These Terms shall be governed by English Law and you hereby submit to the exclusive jurisdiction of the English Courts.

 

Changes to these Terms

1. These Terms were last updated on 17th October 2023. We may change these Terms whenever necessary without advance notice. You will have the opportunity to review our terms of service. The updated version will be displayed on our website.

2. You are required to accept the updated terms prior to you obtaining our services where required by law.

3. We will file each version of our Terms but will not display outdated terms on our Site so you should keep your own copy when you contract with us.

 

Breach of these terms

If you breach these Terms, then we may use your personal information to investigate the breach, or to share our concerns. We may issue you with a formal warning or we may prevent or suspend your access to our services if you do not comply with any part of these Terms, or any terms or policies to which they refer to, or any applicable law.

 

Contact us:

Should you need to contact us, if you have any questions about these Terms and Conditions, complaints or would like these Terms and Conditions, you can reach us by:

 

Email -  hello@naturesynergies.com
Mailing Address - Nature Synergies Kitchen Studio
107a Havilland Road, Boscombe, BH7 6HJ
Dorset, UK